FAQS

Shipping & Delivery

Standard shipping usually takes 7–14 business days depending on your location.


Yes, free shipping is available on all orders over $100.

Orders & Tracking


Once your order is shipped, you will receive a tracking number via email.


Orders can be updated within 12 hours after being placed by contacting our support team.

Returns & Refunds


We accept returns within 14 days of delivery. Items must be unused and in original packaging.


Refunds are processed within 5–7 business days after we receive the returned item.

Payments


We accept all major credit cards, PayPal, and secure online payments.


Yes, our store uses SSL encryption to protect your personal and payment information.

Customer Support


You can reach us via the Contact Us page or email us at support@richmondholt.com